Welcome to C2ME Space, provided by CONNECT2ME PTE LTD ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
We may collect information about you in a variety of ways. The information we may collect via the App includes:
Demographic and other personally identifiable information (such as your name, email address, and profile picture) that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App.
Information our servers automatically collect when you access the App, such as your native actions that are integral to the App, including your device's IP address, device name, operating system type, and information about your WiFi and smart home networks to enable device control functionality.
Information related to the smart devices you connect to the App, including device status, usage statistics, automation rules, and room configurations to provide the core smart home control features.
If you choose to enable biometric authentication (such as Face ID or Touch ID), we utilize your device's native authentication mechanisms. We do not collect or store your biometric data on our servers.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance (e.g., Parse Server for backend services).
We use administrative, technical, and physical security measures to help protect your personal information, including secure credential storage. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we have collected about you. You can review or change the information in your account or terminate your account by:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
If you have questions or comments about this Privacy Policy, please contact us at:
CONNECT2ME PTE LTD
C2ME Space Support
Email: apps@c2me.net