Privacy Policy

Effective Date: April 3, 2026

App Name: C2ME Sentinel

Company Name: CONNECT2ME PTE LTD

Contact Email: apps@c2me.net

Website: https://smart.c2me.net/privacy/sentinel

1. Introduction

CONNECT2ME PTE LTD provides the C2ME Sentinel mobile application for customers who have purchased our hardware devices. The App enables users to monitor device performance and energy usage through our cloud platform.

2. Information We Collect

2.1 Account Information

Email address and account credentials for authentication.

2.2 Device and Energy Data

The App retrieves power consumption, device status, and identifiers from our cloud servers. This data originates from hardware devices and is linked to user accounts.

2.3 App Usage Data

Includes app interactions and diagnostic logs.

2.4 Push Notifications

Used for alerts such as abnormal power readings. Device push tokens may be collected.

3. How We Use Data

To monitor devices, detect abnormal conditions, send alerts, and improve performance.

4. Data Sharing

We do not sell user data. Data may be shared only with service providers or when required by law.

5. Security

We use secure infrastructure, access controls, and encryption where applicable.

6. Data Retention

Data is retained only as necessary to provide services or comply with legal requirements.

7. User Rights

Users may request access or deletion via apps@c2me.net.

8. Children’s Privacy

Not intended for children under 13.

9. International Transfers

Data may be processed outside your country.

10. Changes

We may update this policy periodically.

11. Contact

CONNECT2ME PTE LTD
Email: apps@c2me.net